HAL-Holland America Line (hollandamerica.com) is a Seattle-based cruise shipping company owned by Carnival Corporation.

Bạn đang xem: Holland america

HAL"s current President is Gustavo Antorcha (since July 2020) who was previously the COO of CCL-Carnival Cruise Line. Holland America Group"s current President is Jan Swartz (since December 2020) who was previously the President of Princess Cruises. The Group combines and manages the subsidiaries Princess Cruises, HAL-Holland America Line, Seabourn, P&O Australia, HAP-Holland America Princess Alaska Tours, as well as all inter-group operations.

Company history

Between 1873-1989, HAL was a Dutch mail-, cargo- and passenger shipping company operating regularly scheduled Transatlantic crossings between Holland and North America (also between Europe and South America). HAL was founded in 1873 (as "Nederlandsch-Amerikaansche Stoomvaart Maatschappij"/Dutch-American Steamship Company) and is headquartered in Rotterdam Netherlands.

On October 15, 1872, started the company"s first cruise itinerary (15-day Transatlantic crossing from Rotterdam to NYC).

In 1989, HAL was acquired by Carnival Corporation for ~EUR 530 million.

*

On April 18, 2020, HAL commemorated its 147th anniversary. Nowadays, the company"s best assets include the Westmark hotel chain (Alaska-Yukon region), Worldwide Shore Services (warehouses and logistics) and the Caribbean private island Little San Salvador Island (approx 160 km / 100 mi southeast of Nassau Bahamas). Widely known as Half Moon Cay, this is an exclusive điện thoại tư vấn port for all Carnival Corporation-owned vessels.

Westmark hotels allow Holland America lớn dominate completely the Alaskan cruisetour market, offering the most diverse & cheap "land and sea" Alaska travel packages.

Being one of the cruise brands rated "best for couples", "best for adults" & "best and cheapest for Alaska", Holland America is a featured brand of Carnival Corporation - the world"s largest cruise shipowner by tonnage and fleet capacity. One of the main operating companies in Carnival Group, HAL is also a member of the exclusive World"s Leading Cruise Lines Alliance (WLCLA) - together with the sister-brands CCL-Carnival, Cunard, Costa, Princess, P&O (UK và Australia), Seabourn.

Holland America Line is also amongst the premium-deluxe và mainstream ship travel brands. HAL ships visit 300+ seaports in 100+ countries, with 500+ traditional và Transoceanic itineraries scheduled annually. Voyages" lengths range from 2-day khổng lồ 110+ days (World Cruises), but the majority are 7-day roundtrips, và many are between 10-21 days (including B2Bs/back-to-back itineraries). In 2023, voyages leaving from the USA (FL, CA, MA, WA) visited 225 ports in 91 countries.

The company has a large fleet of liners with home-like designed staterooms, first-class theater productions, professional wellness onboard facilities (sports, health và beauty services), complimentary onboard programming - University at Sea (enrichment), Club HAL (kids and teens).

In 2017, HAL celebrated the company"s 70 years of Alaskan cruisetour operations. HAL"s Alaska passenger shipping services started in 1947 with a spontaneous cruisetour in Fairbanks. The idea eventually evolved into the "Alaska Land+Sea Journeys" - HAL"s itinerary program that combines cruising with land-based adventure tours to Denali NP and Yukon Canada.

Since April 21, 2021, HAL offers the all-inclusive package (alcohol included) "Have It All". It includes beverages (also spirits/max 15 drinks per day, bar service included), specialty dining (1x dinner for all passengers in the stateroom), Wi-Fi package (1st and 2nd passengers in the stateroom), 1x shore excursion (max value $100). "Have It All" costs USD 99 per person per day and offers at least 1/2 savings (as included amenities) in comparison khổng lồ purchasing them separately. On longer itineraries (10-20 days in length) the "Have It All" package additionally offers US$100 (tour credit) per passenger.

In 2022, HAL became the first cruise shipping company awarded with RFM (Responsible Fisheries Management) certification (for wild-capture fisheries). HAL"s credential is for serving on all its Alaska-deployed boats (6x in 2022) Alaskan wild seafood that is certified, traceable and fresh-caught via sustainable fishing methods. RFM is aligned with the UN"s Food and Agriculture Organization"s CCRF (Code of Conduct for Responsible Fisheries/1995-issued). Also in 2022, HAL partnered with ASMI (Alaska Seafood kinh doanh Institute/state"s official seafood marketing arm) thus committing to lớn serve onboard only sustainably sourced seafood.

Dutch Royal Family members serving as HAL ship godparents

On October 17, 2021, HAL officially announced the name of the new Rotterdam ship"s godmother - HRH Princess Margriet Francisca of the Netherlands (1943-born, from the house of Orange-Nassau/van Lippe-Biesterfeld). Princess Margriet is the 3rd daughter of Queen Juliana Louise Emma Marie Wilhelmina (1909-2004) và Prince Bernhard of Lippe-Biesterfeld (1911-2004) và is an aunt of Holland"s current monarch Willem-Alexander Claus George Ferdinand (1967-born, King of the Netherlands since 2013).

HAL"s connection khổng lồ The House of Orange-Nassau (Huis van Oranje-Nassau/Dutch Royal Family) started in 1929 when Duke Henry of Mecklenburg-Schwerin (1876-1934, Prince of the Netherlands/husband of Queen Wilhelmina between 1901-34) godfathered Statendam III (1927-built passenger liner). Next are listed the godmothers of HAL liners through the 20th-21st centuries.

Princess Margriet Francisca (1943-born) named 5x liners - Prinsendam I (1972), Nieuw Amsterdam III (1983), Rotterdam VI (1997), Oosterdam (2003), Rotterdam VII (2021).

Queen Maxima Zorreguieta Cerruti (1971-born/spouse of King Willem-Alexander) named 2x liners - Nieuw Amsterdam (2010), Koningsdam (2016).

Princess Beatrix Wilhelmina Armgard (1938-born) named Statendam IV (1957) and/as Queen Beatrix (reign 1980-2013) named Eurodam (2008).

Queen Juliana Louise Emma Marie Wilhelmina (1909-2004) named Rotterdam V (1958).

Queen Wilhelmina Helena Pauline Maria (1880-1962) named Nieuw Amsterdam II (1937).

New ships

HAL"s newest vessels are from the Pinnacle-class - named Koningsdam (2016) and Nieuw Statendam (2018). These are also the company"s ever largest ships, with GT tonnage 99500 tons & max passenger capacity 3194.

*

In late-January 2017, Carnival Corporation (shipowner) announced 2 more shipbuilding orders. The new liners were ordered for Princess Cruises (Royal-class) and Holland America (Pinnacle-class). Carnival signed an MoA (memorandum of agreement) with the shipbuilder Fincantieri (Italy) to lớn construct both boats, with scheduled deliveries in 2021 (Nieuw Rotterdam for HAL, at Marghera yard) & 2022 (Discovery Princess, at Monfalcone yard). By the time when both contracts were finalized (February 2017), Carnival Corporation had a total of 19 new ships scheduled for deliveries between 2017-2022.

HAL"s 150th Anniversary (2023)

On April 18, 2023, the company celebrates its 150th Anniversary. In July 2022 were announced the special events và activities including on the two themed Transatlantic crossings (April 4th/16-day from Fort Lauderdale to lớn Rotterdam, & October 15th/15-day from Rotterdam to Fort Lauderdale) on the fleet"s newest thành viên MS Rotterdam VII.

The planned commemorative onboard activities and amenities include expanded food và beverage menus, entertainment and enrichment programs (special guest speakers & artists).

More details are expected in the coming months.

HAL ships names

In the company"s over 130 years of maritime history, there are some quite charmingly special traditions & truly quality practices. One of them is that all HAL ships go with the "dam" suffix. They usually bear names of famous Dutch landmarks, the 4 compass points, or some of the most prominent river dams or port cities in the Netherlands. And this special danh mục of "Dutch landmarks" includes rivers, mountains, sea, city/town.

Some vessel names have been reused (some of them several times) with the old ship"s retirement. This practice of renewing ship names allows the company to emotionally connect its glorious past with its amazing business growth in our times.

HAL ship classes (ordered high to low)

Pinnacle-class are Koningsdam (2016), Nieuw Statendam (2018) và Nieuw Rotterdam (2021) - fleet"s newest & ever largest vessels.Signature-class (enhanced Vista-class design) are Eurodam và Nieuw Amsterdam. Compared to Vista-ships, they have 1 additional deck (between Lido & Observation) allowing more staterooms (mostly spa cabins) và public venues ("Tamarind", "Silk Den").Vista-class are Zuiderdam, Oosterdam, Westerdam & Noordam.Single-class is Prinsendam (sold in 2018).Rotterdam-class (R-class) are Rotterdam, Volendam, Zaandam & Amsterdam.

In July 2018, MS Prinsendam was sold khổng lồ Phoenix Reisen, starting operations for the German company (as MS Amera) on July 1, 2019. Prinsendam"s cruise schedule was assimilated by the fleetmates Rotterdam, Volendam and Veendam.

Xem thêm: Xem Lịch Vạn Niên Tháng 2 Năm 2023, Lịch Vạn Niên 2/2023, Xem Lịch Âm Tháng 2 Năm 2023

Holland America Line refurbishments

In 2003-2008, by the SOE (Signature of Excellence) program, HAL upgraded all older vessels, on which were also added new venues, stateroom categories, và amenities.

In November 2015, HAL announced a USD 300 million fleetwide drydock refurbishment program. The fleet renovation project included Suite improvements (new decors, furnishings, amenities & services upgrades) for all staterooms on Vista-Signature-R-Class boats. The first scheduled for drydocks were Oosterdam and Eurodam, followed by Westerdam, Nieuw Amsterdam, Noordam,Zuiderdam,Amsterdam, Rotterdam, Volendam, Zaandam.

All passenger Suites were upgraded with new sofas, chairs, headboards, carpets & wall coverings, privacy curtains, draperies, bed runners, bed skirts, quartz stone tops (on the vanity desks), vanity lighting, dressers, dressing tables, nightstands.

Other upgrades included a new USB outlet (on the headboard), bedside LED lights, upgraded electrical outlets, lighted closet rod, new interactive HDTV system (allowing complimentary movies-on-demand, access to the ship"s daily scheduled activities program, ship information - restaurants, bars, spa làm đẹp services, checking onboard accounts, Internet). Suite bathrooms received a wall of designer glass tiles (backdrop to lớn the new dressing area with modern taps, under-mount sink), new mirrors (with integrated LED lighting), stylish floor tiles, nightlight.

Since 2016, all Suites (fleetwide) received the following exclusive amenities - priority services (embarkation, disembarkation, tendering, dining reservations), complimentary services (laundry, pressing, dry cleaning), exclusive access khổng lồ Neptune Lounge, private breakfast service (at Pinnacle Grill). The danh mục of new suite cabin amenities includes a premium duvet, luxury bathrobes, và slippers, luxury bath products (by Elemis). BOSE SoundDock (iPod docking station), umbrella, binoculars, complimentary mimosa cocktails (with in-cabin breakfast), Nespresso coffee machine.

In 2018, HAL contracted ABB Group (Swedish-Swiss corporation specializing in robotics, marine power, và propulsion equipment) for installing shore-power systems fleetwide. The technology allows docked ships khổng lồ receive shoreside nguồn supply (from the port city"s grid) and turn off their diesel engines/generators, thus reducing lớn zero emissions và noise. ABB installed its shore-power equipment on 11x HAL liners. Switchover (ship-to-shore power) at seaports takes ~20 min.

HAL"s Club Orange

"Club Orange" program provides exclusive amenities lớn HAL"s Suite passengers booked in cabin categories Neptune and Pinnacle. The bonus perks by this program include:

priority services (check-in, disembarkation, tendering, dining reservations)24-hour concierge service (assistance, information, reservations, hotline)exclusive dining venue (serving complimentary Pinnacle Grill breakfast & Dining Room dinner, plus exclusive dishes)dedicated Concierge Desk (Guest Services and Tours)room service (a la carte breakfast menu with complimentary gourmet dishes - including smoked salmon with eggs Benedict, steak & eggs), sparkling wine (welcome glass, at embarkation day)Club Orange tote bag (welcome gift)premium bathrobes (in-cabin use, available for monogramming and purchasing)

Club Orange is also available for a limited number of non-suite staterooms per voyage. The program was launched in December 2018 (on Koningsdam & Nieuw Statendam) and available fleetwide since 2019. On other HAL ships, Club Orange Restaurant is designed as a dedicated section in MDRs (Main Dining Rooms) opened for breakfast & dinner. On Koningsdam và Nieuw Statendam, "Culinary Arts Center" was renamed "Club Orange Restaurant".

In October 2019, HAL implemented fleetwide new Club Orange amenities, including cabin upgrades (within the booked category) and the "Captain"s Choice" event.

HAL customers purchasing the "Club Orange" package receive a cabin upgrade to the best available (within the booked category) stateroom (based on availability at the time of the package purchase).The "Captain"s Choice" is during the voyage & offered as an exclusive sự kiện for Club Orange passengers only. It could be one of several pre-scheduled experiences - like exclusive pre-opening shopping access, behind-the-scenes hotel department tour, private coffee chat with Music Walk musicians, etc.

The Club Orange package costs USD 35 per person per day (on Koningsdam and Nieuw Statendam) and USD 25 pp per day on all other HAL cruise liners. Stateroom"s first and second passengers are both required to lớn buy the package. Stateroom"s 3rd and 4th passengers are not charged. Club Orange must be purchased prior departure (not available for onboard purchasing).

(NEW 2019) Holland America Line"s coffee brand "Rotterdam 1873"

Since February 2019, passengers on all HAL ships (fleetwide) can enjoy the new specialty coffee "Rotterdam 1873". The new brand was created exclusively for Holland America Line via partnership with Beukenhorst Coffee USA inh (Dutch coffee house in West Palm Beach, Florida).

"Rotterdam 1873" is a small-batch roasted coffee blend named after the port đô thị Rotterdam and the year in which Holland America Line was established. The new coffee blend consists of the best Indonesian & Central-South American Arabica coffee beans. It is available for purchasing (by the cup) in all shipboard beverage venues. As a souvenir (at ship"s Grand Dutch Cafe, and Explorations Cafe) is available for purchasing regular & decaffeinated 12-oz bag (Rotterdam 1873 beans).

The new coffee blend is roasted fresh in batches (by Beukenhorst Coffee USA) then supplied khổng lồ the liners. Since 1989, HAL offered as an alternative (at extra cost) the Netherlands-imported "Beukenhorst Koffie" in Main Dining Rooms, Lido Market (buffet restaurants) & other onboard venues serving complimentary coffee.

(NEW) HAL cruise gratuities

Prior to December 2018, HAL"s daily gratuities per person (pp) were USD 13,50 (interior-oceanview-balcony staterooms, applied lớn both adults and kids) & USD 15 (suites).

On HAL cruises after December 1 (2018), daily gratuities are increased to USD 14,50 pp per day (non-suite passengers) & USD 16 pp per day (for suite passengers).

Daily gratuity is an automatic service charge (applied to both adults & kids) that is added khổng lồ the passenger"s onboard tài khoản each day. Passengers can prepay cruise gratuities. The amount of gratuities is split between the ship"s staff (dining, housekeeping, cabin stewards).

Note: On May 1, 2017, Holland America Line raised daily gratuities from USD 12,50 to lớn 13,50 pp (non-suite pax).

Holland America fly-cruise deals

In August 2015, Holland America added enhanced features lớn its flight booking program "Flight Ease". HAL"s website allows travelers to choose flights (departure & return) separately, also to lớn compare real-time airfares, plus detailed schedules. HAL also allows adding of stopover flight segments.

Flight Ease"s improved functionality includes:

calendar for flight cruise planning based on the cruise itinerary"s departure and arrival datesindependent selection of departing/return flightsimproved trang web navigation - you can move across fly bookings, including search, select, summary, payimproved search box filters khổng lồ select best flights as preferred airlines, number of stops, ticket price, departure time, flight durationeasy airfare comparison for the same flightflight schedules with detailed info on aircraft types, flight connections, layover times.

HAL"s "Flight Ease" air booking program offers up-to-the-minute flight schedules & selection of 2 competitive pricing on flights with arrival/departure dates same as the booked cruise itinerary. All flight cruise đơn hàng booked through HAL"s Flight Ease program feature 24-hour assistance & "Next Port Protection". The latter guarantees that in case of flight delays or cancelations, Holland America Line takes care of the flight changes in order to lớn join the cruise ship at the next port of call along the booked itinerary.

Airfare payments are due with HAL cruise"s final payment. Restricted Fares include cancelation fees và require full payment for the flight reservation at booking time.

(NEW) HAL cruise shore excursions "Best Price Guarantee"

Since November 2017, HAL offers a "best price guarantee" for customers with pre-booked shore excursions (land tours). The new program is available fleetwide & on all cruise itineraries, excluding only voyages in Asia. By the program, any booked passenger who finds a comparable excursion/tour giảm giá khuyến mãi (offering same amenities, including date, duration, transfers, transportation, meals) elsewhere at a lower price will receive an OBC ("onboard credit") of 110% of the price difference.

The request must be submitted online up to 7 days prior cruise ship departure. Booked passengers are notified within 2 days of submission if the tour/excursion meets the "Best Price Guarantee" requirements. If eligible, booked passengers receive a non-refundable OBC to lớn be used during the voyage.

Best Price Guarantee applies only to publicly available and advertised with pricing tour deals. Passengers canceling their HAL tour on the ship are not eligible for "Best Price Guarantee" OBC. The new program further guarantees HAL tour deals" exceptional value, competitive pricing, và best quality. As of 2018, through HAL can be purchased over 4100 tours/excursions in around 550 cruise ports.

Holland America smoking policy

Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. As previously, in-cabin smoking is also not allowed. Smoking E-cigarettes & vaping devices is permitted in designated areas, as well as inside passenger staterooms (but not on cabin balconies).

Passengers who violate the company"s ship" smoking policy will be fined a cleaning fee USD 250 per day.

There are smoking-allowed areas for active slot machine players located in all HAL cruise ship casinos - excepting on MS Oosterdam và MS Eurodam, which casinos are entirely smoke-free. Follows the list of Holland America ships" designated smoking-allowed areas:

MS Maasdam - Seaview Bar/Pool on the starboard side; Sports Deck forward và aft of Crow"s Nest on the starboard sideMS Veendam - Seaview Bar/Pool on the starboard side; Sports Deck forward & aft of Crow"s Nest on the starboard sideMS Volendam - Seaview Bar/Pool on the starboard side; Sports Deck forward and aft of Crow"s Nest on the starboard sideMS Zaandam - Seaview Bar/Pool on the starboard side; Sports Deck forward and aft of Crow"s Nest on the starboard sideMS Rotterdam - Seaview Bar/Pool on the starboard side; Sports Deck forward & aft of Crow"s Nest on the starboard sideMS Amsterdam - Seaview Bar/Pool on the starboard side; Sports Deck forward and aft of Crow"s Nest on the starboard sideMS Noordam - Seaview Bar/Pool on the starboard side và the Oak RoomMS Oosterdam - Seaview Bar/Pool on the starboard sideMS Eurodam - Seaview Bar/Pool on the starboard sideMS Zuiderdam - Seaview Bar/Pool on the starboard sideMS Prinsendam - Seaview Bar/Pool on the port sideMS Nieuw Amsterdam - Seaview Bar/Pool on the starboard sideMS Westerdam - Seaview Bar/Pool on the starboard sideMS Koningsdam và MS Nieuw Statendam - Seaview Bar/ Pool (aft portside on deck 9) và Sun Bar (aft starboard on deck 11).

For comparison, NCL Norwegian banned smoking in November 2014, Royal Caribbean - in 2011, Carnival Cruise Line - in July 2014.

Holland America Alaska cruisetours (land-and-sea packages)

The 7-day "Alaskan Explorer" (roundtrip from Seattle WA) is the company"s signature cruise tour itinerary for this chất lượng destination.